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Type Use-Case
Function User Managemnet
Actor User
Description
A user is presented with a page where they may enter the account ID or email address and a message for the business to address. Where a record is found in the database for the account ID or email address the submitted query is appended against the users account.
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Did you know?
In 1986, Ivar Jacobson, later an important contributor to the Unified Modeling Language (UML) and Rational Unified Process, first codified the visual modeling technique for specifying use cases. Originally he used the terms usage scenarios and usage case, but found that neither of these terms sounded natural in English, and eventually he settled on the term use case. Since Jacobson originated use case modeling many others have contributed to improving this technique, including Kurt Bittner, Alistair Cockburn, Gunnar Overgaard, and Geri Schneider.
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